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We strongly believe that every project is initiated with a goal to get a specific service. Refund is a last option that you may like to take when things are not working at all and you have made all possible attempts of amicably working out a mutually acceptable solution.
If you are dissatisfied for any reason, we would like to request you to consider writing to info@serp-consultancy.com before placing a refund claim. We would like to understand if we can reach an amicable and mutually acceptable solution.
You are eligible to claim refund under below circumstances –
Please note that we will not issue any refund under below circumstances –
SERP Consultancy takes every attempt to deliver your project within the time frame mentioned in the package. However, in some rare cases or for any specific reason it can it take some more reasonable time and you are agreed to provide that time for quality work.
If for any reason we ask for your approval or feedback for any project related queries – you need to respond back within 5 days else the request would be treated as granted.
It is indeed satisfying to know that you have done your job well and have successfully served the interests of your clients! We value our clients and are dedicated to serve their interests!